“The U.S. Federal Trade Commission (FTC) issued a report finding that product manufacturers engage in anti-competitive repair restrictions and that there is “scant evidence to support manufacturers’ justifications” for their ongoing practices. FTC found numerous types of restrictions imposed, including adhesives that make parts difficult to replace, limiting the availability of spare parts, and making diagnostic software unavailable.
FTC officials say they’re exploring means for expanding consumers’ repair options that will ensure choice among repair products they purchase and own, including working with Congress on new legislation.
The report said that even when a manufacturer does not require that repairs performed under warranty be performed using OEM parts, manufacturers restrict independent repair and repair by consumers through:
• Product designs that complicate or prevent repair;
• Unavailability of parts or repair information;
• Designs that make independent repair less safe;
• Policies or statements that steer consumers to manufacturer repair networks;
• Application of patent rights and enforcement of trademarks;
• Disparagement of non-OEM parts and independent repair;
• Software locks and firmware updates; and
• End Use License Agreements.”
Read more about this report here.
This report is certainly an eye-opener. Of course, OEM parts are more expensive than aftermarket as they are specifically designed by the manufacturer. In many cases, OEM glass can cost anywhere from 40% to 60% more! One would think that quality would play a part in such a price hike, but studies show that aftermarket is just as good as OEM.
At Advantage Auto Glass we offer both OEM and aftermarket glass options for many vehicles. Depending on your needs and budget we’ll work with you to find the perfect replacement for your windshield or auto glass. Call us at 612-343-8984 or visit our auto glass repair page to learn more.
