“As technology advances in automobiles, the necessity for calibrating Advanced Driver Assistance Systems (ADAS) after repair or replacement of a windshield is growing. But, who should pay for calibration? In a five-part series, glassBYTEs.com explores the cost in different regions of the United States.
Adam Nulton, owner of Northeast Auto Glass says auto insurance companies need to pay for the service instead of the cost coming back on auto glass shops. Nulton’s shop provides calibration services by transporting vehicles after repair or replacement to facilities that do. He says he is unsure how to bill for that fee and for calibration services.
Nulton says his business, which opened 17 years ago, is a two-man operation performing windshield repair and replacement in Wilkes-Barre, Pa. “I can’t even get the work done now that we have [to do].” Getting into calibration work would cost him $20,000 just for the necessary equipment, plus labor and time.”
Read more on this story from Glassbytes.com.
There are many auto glass shops that just aren’t equipped to handle ADAS calibration. They’ll send customers to places that will perform those procedures. This shop owner does have a point about compensation as he is referring customers and explaining the process. That’s time which could be better used for his own services.
The team at Advantage Auto Glass has trained technicians to perform ADAS recalibrations on-site. Call us at 612-343-8984 to make an appointment.