“Anthony Nunnelly says a door-to-door glass company salesperson found his SUV windshield had a ding. According to Nunnelly, the man from Apex Auto Glass offered a free replacement because his auto insurance would pay.
“And I wouldn’t have to do anything but just sign this paper he had,” Nunnelly said.
He signed the paperwork and Apex Auto Glass replaced the windshield, but he said the company did not replace tinting as promised. Then he tried getting a hold of a manager but couldn’t get a response.
“And that’s after calling 3 times and after that I just gave up,” Nunnelly said.
Instead, he complained to his insurance provider.
Nunnelly says his insurer company told him that he had signed an Assignment of Benefits or AOB, a contract that allowed Apex to take over his claim and run up the repair bill.”
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When you sign an assignment of benefits you’re basically signing your rights away to another party to pursue damage claims. This isn’t necessarily a bad thing if you’re dealing with a reputable business. Unfortunately, there are many windshield repair companies who inflate costs. This ultimately harms the consumer as those inflated claims usually get passed down in the form of higher premiums.
At Advantage Auto Glass, our priority is your satisfaction with honest and reliable windshield repair service. We work with your insurance company and charge a reasonable amount based on the work performed. Call us at 612-343-8984 for expert auto glass service today!